Refund ; Returns Policy

Refund & Returns Policy — Grabslay

We want you to be fully satisfied with your purchase.

1. Returns
You have the right to return your item within 14 days of receiving it.

To be eligible:

• Item must be unused and in original packaging

• Proof of purchase is required

2. Non-Returnable Items

• Personal care products (if opened)

• Perishable goods

• Custom or personalised items

3. Refunds
Once we receive and inspect your return:

• Refund will be issued within 5–10 business days

• Refunds will be processed to original payment method

4. Return Shipping

• Customer is responsible for return shipping costs (unless item is faulty)

5. Damaged or Faulty Items
If your item arrives damaged or defective, contact us within 48 hours.

6. Contact Us
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